Dealing with Difficult People – Part 4

There are three key strategies in dealing with difficult people: Listen Learn Love We discussed Listen and Learn. In this post we will explore the third strategy…Love. Here is one of the tougher verses in the Bible. So now I am giving you a new commandment: Love each other. Just as I have loved you, you should love each other. John 13:34 (NLT) Key word here is “Commandment.” Loving difficult people is not a choice, it is a command. So we should make the most of it. Typically … [Read more...]

Dealing with Difficult People – Part 3

Okay, let’s quickly review. We are talking about three key strategies in dealing with difficult people: Listen Learn Love We talked about “Listen” in the last blog so today we’ll focus on “Learn.” How do you learn from a difficult person and why should I? For two reasons: Learning is an opportunity to understand how they feel. It’s putting yourself in their shoes. Once they realize you are at least trying to understand how they feel, it removes some of the emotion that tends to … [Read more...]

Dealing with Difficult People – Part 2

Today I want to share with you some practical steps you can take when dealing with a difficult person. Many times we are approached by an angry parent, volunteer or co-worker at a time when we are the least prepared to deal with an emotional or heated conversation. In those moments, it’s all too easy to… Say something we will later regret. Make promises we can’t keep just to shut them up. Say nothing in hopes they will just go away. In the “heat of battle,” there are a lot of … [Read more...]

Dealing with Difficult People – Part 1

You and I may or may not have anything in common. I like sports, you may like shopping. I like cheeseburgers, you may be a vegetarian. I like guns and you may belong to the gun haters club of America. The point is we may have something in common, but more than likely there are just as many things we don’t have in common. There is one thing we do have in common…you may expect me to say we both love Jesus. Well, I do and I hope you do to. You may also expect me to say we both love kids, but that … [Read more...]